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How to Order Gift Card+ and Delivery Options

This article explains how to order custom Gift Card+ items, the delivery options available, and what to do if a delivery is delayed.

What are the available Gift Card+ ordering and delivery options?

Gift Card+ orders can be delivered digitally or physically. Delivery options include:

  • Email delivery
  • PDF delivery
  • Shipped paper certificates
  • Shipped plastic cards (physical)

You can purchase the Gift Card+ program and redeem codes for brand-specific cards; physical plastic brand cards are obtained by redeeming Gift Card+ codes rather than placing a standalone order for those plastic brand cards.

Can I order only plastic brand gift cards (e.g., Amazon) directly?

No. You must order the Gift Card+ program and redeem codes for the brands you want; you cannot place an order that directly ships a batch of branded plastic cards. There is an exception for plastic Visa cards, which are handled through a separate process—contact support for plastic Visa card orders.

How long does each delivery method take?
  • Digital (email or PDF): typically delivered within 1–2 business days after the order is processed.
  • Paper (shipped certificates): typically arrives in 5–7 business days.
  • Orders are fulfilled the same day they are processed; delivery timing depends on the chosen method and shipping or inbox delivery.
How do recipients redeem Gift Card+ codes or check balances?
  • Recipients redeem Gift Card+ or GiftYouPick codes via the Redeem page.
  • Card balances can be checked online using the balance-check option.
What should I do if I haven't received my gift cards?
  1. Confirm the order processing status and that the invoice was sent to the billing contact email.
  2. Check your billing contact's inbox and spam/junk folders for delivery or invoice emails.
  3. Verify which delivery method you selected (email/PDF vs. paper) to set expectations for timing.
  4. If you still have not received delivery after the expected timeframe, contact support to escalate the issue.
Conclusion

Order Gift Card+ to provide recipients with digital (email/PDF) or physical (paper/plastic) delivery. Digital deliveries generally arrive within 1–2 business days; paper deliveries typically take 5–7 business days. Physical branded plastic cards must be obtained by redeeming Gift Card+ codes, with plastic Visa cards handled through a separate support process. If delivery is late, check inboxes and spam folders and contact support to escalate.