---
title: How to Reschedule, Resend, or Reassign a Gift Email
description: "Learn how to edit a sent gift in the Corporate Traditions portal: reassign it to a new recipient, change the message, or reschedule the email send."
---
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October 19, 2026
# How to Reschedule, Resend, or Reassign a Gift Email
Every gift you order through Corporate Traditions stays editable after it has been sent. If an employee leaves before redeeming, a recipient’s email bounces, or you want a gift to land on a specific date, you can update the details and resend it from your order. This guide walks through editing a gift and reassigning it to a new recipient.
### Open the gift you want to change
1. Log in to the Corporate Traditions portal and click the **Orders** tab.
2. Find the order. Every order you have ever placed is listed here with its reference number.
3. Click into the order to open its summary page. All recipient details for each gift are listed there.
4. Click the **three dot icon** at the end of the gift you want to change.
### Edit the recipient details
From the edit menu you can change any of the gift’s information:
- **Recipient name**: Enter the name of the person who should now receive the gift.
- **Custom message**: Update the note that appears in the gift email.
- **Recipient email**: Enter the email address the gift should go to. Always add an email here, since this is what ties the gift to the recipient.
- **CC or BCC**: Add your own address to keep a copy of the email.
- **Send date and send time**: Schedule the email to go out later instead of immediately.
Save your changes when you are done.
### Resend the email
Once the new details are saved, click the **three dot icon** again and choose **Resend Email**.
Resending locks the gift to the email address you entered. The new recipient gets complete access to the gift, and the previous recipient loses access to it. This is what makes it safe to repurpose a gift that was sent to the wrong person or to someone who never redeemed it.
### Reschedule or repurpose gifts from any order
Because the Orders tab keeps every order on file, you are never limited to recent gifts. Open any past order, pick a gift, and either reschedule its send time or reassign it to a new recipient using the same steps above.
### Tips for managing sent gifts
- Before reassigning a gift, check its balance on the Check Balance page to confirm the original recipient has not already redeemed it.
- Use the send date and time fields to line up gifts with a birthday, work anniversary, or holiday rather than sending them the moment you edit.
- CC yourself when resending so you have a record that the new recipient received the email.
### Need help?
If you have questions about editing or resending a gift, reach out to our team at [clients@corporatetraditions.com](mailto:clients@corporatetraditions.com). We are always happy to help.
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